Why is my Move More step count off?

Every device counts steps differently, and some are more sensitive than others. We've worked hard to make the most accurate step count we can, but your device may not log every step you take.

Currently, the Move More habit will work on those devices with Android version 5.0 and above. To see which Android OS your device is currently using, please follow the steps below: 

1. Open your device's 'Settings' menu
2. Tap 'About Phone' or 'About Device'
3. Tap 'Android Version' to see your version information or scroll down until you see your version information listed

Please note: For those using a Samsung Galaxy S4, step count may not be recorded as accurately as other Android devices.