Why isn’t my activation code working? Rachel May 05, 2019 19:24 Updated Follow If your activation code is not working, we’re happy to look into it for you! Please send us a quick note at firstname.lastname@example.org. Related articles How do I claim my Amazon gift? How do I get started? Why is my Move More step count off? What is the benefit of completing these quizzes? Why am I unable to verify my birthday? Comments 0 comments Article is closed for comments.