Why isn’t my activation code working? Rachel November 28, 2017 00:10 Updated Follow If your activation code is not working, we’re happy to look into it for you! Please send us a quick note at email@example.com. Related articles How do I get started? How do I register? How do I claim my Amazon gift? Why am I unable to verify my birthday? How do I add a care recipient? Comments 0 comments Article is closed for comments.