Why isn’t my activation code working? Rachel August 23, 2020 23:17 Updated Follow If your activation code is not working, we’re happy to look into it for you! Please send us a quick note at firstname.lastname@example.org. Related articles How do I get started? Why is my Move More step count off? How do I register? What is the benefit of completing these surveys? How do I deactivate my account? Comments 0 comments Article is closed for comments.